Privacy Policy

GB Truck Tires Center (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and the rights you have over it, in line with the EU General Data Protection Regulation (GDPR).

Contents

1. Who We Are

GB Truck Tires Center is the data controller responsible for your personal data. We are based at Van Egmondkade 4, 3553 JE Utrecht, Netherlands. For any privacy-related questions, contact us using the details in Section 12.

2. Information We Collect

  • Contact details — name, company name, email address, phone number
  • Account information — trade account details, order history, billing and delivery addresses
  • Communications — records of enquiries, quote requests, and correspondence with our team
  • Website usage data — pages visited, browser type, and cookies (see Section 5)

3. How We Use Your Information

We use your information to:

  • Process orders, quotes, and trade account applications
  • Communicate with you about your orders, account, or enquiries
  • Improve our website, products, and service
  • Send marketing communications, where you’ve opted in — you can unsubscribe at any time
  • Meet our legal and accounting obligations

4. Legal Basis for Processing

Under GDPR, we process your data on the following bases:

  • Contract — to fulfil orders and manage your trade account
  • Legitimate interest — to operate and improve our business and website
  • Consent — for marketing communications, which you can withdraw at any time
  • Legal obligation — to meet accounting, tax, and regulatory requirements

5. Cookies & Tracking

Our website uses cookies to support core functionality and, where you consent, to understand how the site is used. You can manage or disable cookies through your browser settings at any time.

6. Sharing Your Information

We share your data only where necessary, with:

  • Delivery and logistics partners, to fulfil your orders
  • Payment processors, to handle transactions securely
  • IT and hosting providers, who support our website and systems
  • Regulatory or legal authorities, where required by law
  • We do not sell your personal data to third parties.

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes it was collected for, including any legal, accounting, or reporting requirements. Account and order data is typically retained for the duration of the business relationship plus a period required by tax and accounting law.

8. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data, where applicable
  • Restrict or object to how we process your data
  • Request a copy of your data in a portable format
  • Withdraw consent for marketing at any time
  • Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

9. International Data Transfers

Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, in line with GDPR requirements.

10. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

For any questions about this policy or how we handle your data, contact us at sales@gbtrucktirecenter.com  or by post to Van Egmondkade 4, 3553 JE Utrecht, Netherlands.