Frequently Asked Questions
Answers to the questions we hear most from trade customers. Can’t find what you’re looking for? Call us on [Phone Number] or get in touch.
General
What does GB Truck Tires Center specialise in?
We specialise in truck and commercial vehicle tyres — steer, drive, trailer and OTR — supplying trade customers across the Netherlands and wider Europe.
Which brands do you stock?
We stock all major manufacturers across premium, mid-range and economy grades, and are an exclusive distributor for several well-respected truck tyre brands. See our full brand range on the homepage.
Do you sell to the public, or trade only?
We primarily serve trade and fleet customers. If you’re unsure whether your business qualifies for a trade account, get in touch and we’ll advise.
Ordering & Wholesale
How do I set up a trade account?
Create an account online or contact our sales team directly. Once approved, you’ll have access to trade pricing and account facilities.
Is there a minimum order quantity?
No fixed minimum — we supply everything from single pallets to full container loads. Larger orders benefit from tiered trade pricing.
Can I get a quote before ordering?
Yes. Use the quote request form on our Wholesale page, or contact us directly, and we’ll come back to you with pricing.
Delivery
What are your delivery areas?
We deliver across the Netherlands with next-day service, and regularly dispatch to neighbouring countries across Europe. Full coverage details are on our Delivery page.
How long does delivery take?
Most orders placed before the daily cutoff arrive next working day. Same-day delivery may be available depending on stock and location.
Can I track my order?
Once dispatched, our team will confirm expected delivery timing. For live tracking on larger orders, speak to your account manager.
Returns & Refunds
What is your returns policy?
Unused, unfitted tyres in original packaging can be returned within 14 days with proof of purchase. Full eligibility criteria are on our Returns & Refunds page.
How do I start a return?
Contact us by email sales@gbtrucktirecenter.com with your order number. We’ll issue a returns authorisation before you send anything back.
Account & Payment
What payment methods do you accept?
Payment terms are agreed as part of your trade account setup — your account manager will confirm the options available to you.
How do I create an account?
Click “Create Account” from the homepage or header, or ask your sales contact to set one up for you.
Is my payment and account information secure?
Yes. Account and payment details are handled securely and are never shared with third parties outside of processing your order.
Still Have Questions?
Our team is happy to help or send us a message and we’ll get back to you.